I selected Amazon because they had what I wanted Tekonsha 90195 P3 Electronic Brake Control at one of the lowest prices listed on NEXTAG. They called the next day to get some information which I gave and they said everything was good. Five minutes later I got an email saying my order was canceled. I waited until that evening to get a confirmation that it actually had gone through but no acknowledgment came. So, I order Tekonsha 90195 P3 Electronic Brake Control from PC Nation which gave me free overnight shipping at 1 cent less.
The next morning I got shipping confirmations from both store and cancellation was impossible. I emailed BD to tell them what happened and that I was returning their Tekonsha 90195 P3 Electronic Brake Control and expected a full refund. They received the pkg on 06/03 which was on a Wednesday but said it would be 3-5 days before I received my refund. Sixteen days with my money. You'd think a business would want to go the extra mile to lessen a bad experience but they stuck with their protocol. No "let's make this up to you in some way" Nothing.
OK, it turns out I was wrong. Amazon does care about its customer service. I was contacted by the manager,and not only did he seek out how I'd been affected by the ordeal, but had already taken steps to make things up to me, and invited me to ask for him personally when I made future purchases...and I will.
Discounted rates Tekonsha 90195 P3 Electronic Brake Control
Tekonsha P3 Digital Brake Handle is effortless-to-see, distinct Liquid crystal display exhibit with pick-a-colour alternatives. It has electrical or hydraulic switchable easy-to-understand diagnostics, dash-hugging layout and is compact. Selectable patented improve function to customize stopping easy accessibility and up-front controls. Swift disconnect for straightforward storage with storage pouch integrated.
- Simple-to-see and distinct Lcd show with pick-a-shade alternative
- Electrical or hydraulic switchable effortless to realize diagnostics
- Compact and dash-hugging layout
- Selectable patented improve attribute to customise stopping
- Swift disconnect for easy storage with storage pouch incorporated
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