I selected Amazon because they had what I wanted Wadsworth Ratchet Set Mini Super Deluxe 52 pc w/4 Tools at one of the lowest prices listed on NEXTAG. They called the next day to get some information which I gave and they said everything was good. Five minutes later I got an email saying my order was canceled. I waited until that evening to get a confirmation that it actually had gone through but no acknowledgment came. So, I order Wadsworth Ratchet Set Mini Super Deluxe 52 pc w/4 Tools from PC Nation which gave me free overnight shipping at 1 cent less.
The next morning I got shipping confirmations from both store and cancellation was impossible. I emailed BD to tell them what happened and that I was returning their Wadsworth Ratchet Set Mini Super Deluxe 52 pc w/4 Tools and expected a full refund. They received the pkg on 06/03 which was on a Wednesday but said it would be 3-5 days before I received my refund. Sixteen days with my money. You'd think a business would want to go the extra mile to lessen a bad experience but they stuck with their protocol. No "let's make this up to you in some way" Nothing.
OK, it turns out I was wrong. Amazon does care about its customer service. I was contacted by the manager,and not only did he seek out how I'd been affected by the ordeal, but had already taken steps to make things up to me, and invited me to ask for him personally when I made future purchases...and I will.
Resources Wadsworth Ratchet Set Mini Super Deluxe 52 pc w/4 Tools
The mini ratchet and steel bits are heat taken care of and torque-examined to Fastener Institute specifications and can deliver four hundred-inch lbs . of torque to generate and eliminate all type fasteners. Is made up of: 3 tools, 44 bits, three removeable little bit caddies (yellow for metric bits) Stainless steel generate handle with twelve degree ratching motion Ratchet extension Bit conclude cap for thumb stress twelve" hex bits: .50", one/16", 5/sixty four" 3/32", seven/64", 1/eight", 9/64", 5/32", three/16", 7/32", one/4", five/sixteen" 8 metric hex bits: 1.5mm, 2mm, 2.5mm, 3mm, 4mm, 5mm, 6mm nine slotted screw bits: No. by means of-four, five, eight, ten-one/4 Phillips bits: P0, P1, P2, P3, P4 eight "6 Spline: bits: T9, T10, T15, T20, T25, T27, T30, T40 Reed & Prince little bit: 1/4", 1/four" socket adapter Life span guarantee (United states)
- Heat handled and torque-examined to Fastener Institute requirements
- Up to four hundred-inch kilos of torque to push and eliminate all fasteners
- Contains forty four bits and three removeable bit caddies
- Life time guarantee
- Manufactured in United states
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