I selected Amazon because they had what I wanted 09-12 2011 2012 Ford F-150 Bumper Billet Grille Grill Insert # F66789A at one of the lowest prices listed on NEXTAG. They called the next day to get some information which I gave and they said everything was good. Five minutes later I got an email saying my order was canceled. I waited until that evening to get a confirmation that it actually had gone through but no acknowledgment came. So, I order 09-12 2011 2012 Ford F-150 Bumper Billet Grille Grill Insert # F66789A from PC Nation which gave me free overnight shipping at 1 cent less.
The next morning I got shipping confirmations from both store and cancellation was impossible. I emailed BD to tell them what happened and that I was returning their 09-12 2011 2012 Ford F-150 Bumper Billet Grille Grill Insert # F66789A and expected a full refund. They received the pkg on 06/03 which was on a Wednesday but said it would be 3-5 days before I received my refund. Sixteen days with my money. You'd think a business would want to go the extra mile to lessen a bad experience but they stuck with their protocol. No "let's make this up to you in some way" Nothing.
OK, it turns out I was wrong. Amazon does care about its customer service. I was contacted by the manager,and not only did he seek out how I'd been affected by the ordeal, but had already taken steps to make things up to me, and invited me to ask for him personally when I made future purchases...and I will.
Top 09-12 2011 2012 Ford F-150 Bumper Billet Grille Grill Insert # F66789A
Bolt More than/Overlay/Bolton one personal computer Grille Insert Each and every grille ensures a polished chrome color entrance surface area and black satin powder coating again. Air craft quality 6061-T6 aluminum strong billet grille inserts can shield the front conclude of your vehicle. Smooth aluminum billet grille inserts occur in horizontal bar styles. Custom fit programs for every single vans, vehicles and SUVs. All necessary components and instruction are included. Grille insert only, emblem or emblem, body or shell is NOT provided.
- Bolt Above/Overlay/Bolton 1 personal computer Grille Insert
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- All essential components and instruction are integrated. Grille insert only, emblem or emblem, frame or sh
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